​​Welcome to HappyIO 🎉 — your new home for community, feedback, and product updates.

Introduction

HappyIO is a lightweight, startup-friendly community platform designed for SaaS and digital product teams. It helps you collect feedback, share your roadmap, announce changelog updates, and keep your users informed with a status page - all in one place.

Key Benefits

• Centralized feedback – capture user ideas and prioritize what matters most.

• Transparent roadmap – share your plan so customers know what’s coming.

• Engaged community – keep users in the loop with changelogs & status updates.

• Flexible setup – create multiple public sites, use custom domains, and embed widgets right into your product.

Example Use Cases

• A startup launching a new SaaS tool wants to collect early feedback and share upcoming features.

• A product team wants to reduce support tickets by publishing release notes and status updates.

Key features

Depending on the [pricing plan] that you choose, you can find everything you need to create your own community. This includes the following features:

• Workspace: Accessible only to staff and admins for managing content and settings. Read more about Workspace

• Public site: The Customer-facing page accessible to members and guests. Each site can have its own custom domain, branding, and combination of spaces. Read more about Public sites

• Space: Feature module within a community, contains multiple posts. Read more about Spaces

• Post: A content item within a Space, created by any members or staff. Read more about Posts

• Tag: Labels to organize posts across Spaces. Makes it easier for users to filter and find relevant posts. Read more about Tags

• Status: Indicates the post progress. Keep users updated on what’s happening. Read more about Statuses

• Taxonomy and term: A way to organize posts by topics, types, or categories. Helps staff group content for internal reporting and public display. Read more about Taxonomies and Terms

• Menu: Navigation structure for the public sites and control which spaces and categories are shown in the header or sidebar. Read more about Menus

• Widget: Embedded component inside your app or website to keep users engaged without leaving your product. Read more about Widgets

• Analytics: Track activity across your community to help your team prioritize what matters most. Read more about Analytics

• Integrations: Connect HappyIO with your existing tools. Read more about Integrations

• Member management: Control who has access to your workspace and sites. Read more about People

Contact us

To find out more about how to get the most out of HappyIO, you can browse the following resources:

• HappyIO customer support email:

• HappyIO community