Privacy Policy

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HappyIO (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use HappyIO (the “Platform”), a community platform designed for SaaS and digital product teams.

By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide
- Account Information: Name, email address, password, company name, and profile details when you sign up.
- Content: Posts, comments, feedback, votes, and other contributions you create on the Platform.
- Billing Information: If you purchase a paid plan, we collect payment details through our secure payment processor (we do not store credit card numbers).
Information We Collect Automatically
- Usage Data: Log files, pages visited, time spent, and actions taken within the Platform.
- Device Data: Browser type, operating system, IP address, and device identifiers.
- Cookies & Similar Technologies: Used to improve functionality, analytics, and security.

Information from Third Parties
- Integrations: If you connect third-party tools (e.g., Google, Slack), we may receive certain information as authorized by you.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Platform.
Enable community collaboration (feedback, roadmaps, changelogs, status pages, etc.).
Communicate with you (service updates, security alerts, support).
Process payments and subscriptions.
Ensure security, prevent fraud, and comply with legal obligations.
Analyze usage to enhance features and user experience.

3. How We Share Your Information

We do not sell your personal data. We may share your information only in the following cases:

Service Providers: With trusted third parties who help us operate the Platform (hosting, analytics, payments, support).
Community Visibility: Your posts, comments, and votes may be visible to other users, depending on site settings.
Legal & Compliance: When required by law, regulation, or to protect rights, safety, and security.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data for as long as necessary to provide the Platform and fulfill the purposes outlined here, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time (see Section 7).

5. Data Security

We take security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.However, no method of transmission over the Internet or electronic storage is 100% secure.

6. International Data Transfers

HappyIO is a global platform. Your information may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place—such as Standard Contractual Clauses—when transferring data internationally.

7. Your Rights

Depending on your location, you may have the following rights:

Access the personal information we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing activities.
Request data portability.
Withdraw consent (where processing is based on consent).

To exercise these rights, contact us at privacy@happyio.com.

8. Children’s Privacy

The Platform is not intended for children under 16. We do not knowingly collect information from children. If we learn that we have done so, we will delete the information promptly.

9. Third-Party Links & Services

The Platform may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” If changes are significant, we will notify you by email or within the Platform.